### [How To Fix Getwid Contact Form Not Sending Email](https://wpmailsmtp.com/getwid-contact-form-not-sending-email/)

**Published:** June 11, 2021
**Author:** Editorial Team

**Excerpt:** Missing email notifications from your contact form can lead to lost leads and sales. Fixing your Getwid contact form emails is a must if you want to continue to grow your business online. In this post, we show you how to set up WP Mail SMTP to fix email delivery problems.

**Content:**

Is your Getwid contact form block not sending emails from WordPress?

In this guide, we’ll show you how to solve the problem.

## Why Is My Getwid Form Not Working?

Your Getwid contact form is likely not sending email because of an issue with the WordPress `wp_mail()` function.

Most plugins use this function to send emails from WordPress. Unfortunately, it’s not too reliable. When WordPress uses `wp_mail()`, the emails are sent without the proper email headers.

There are other reasons for contact forms not working, but most sites have the same fundamental issues with WordPress’ use of email. Luckily, you can use WP Mail SMTP to bypass `wp_mail()` entirely and fix the emails from your site.

### Step 1: Check Getwid Contact Form Settings

Before we go any further, let’s check that your Getwid form is set up correctly. There aren’t many options to look at here, but you’ll want to review the fields on your form at the very least.

Most Getwid forms have the following fields:

- Name
- Email
- Message
- Text
- reCAPTCHA

Let’s check reCAPTCHA since that can sometimes cause submissions to fail.

From the WordPress navigation menu, go to **Settings » Getwid**.

![click on the Getwid Settings](https://wpmailsmtp.com/wp-content/uploads/2021/05/click-on-the-Getwid-Settings.png)

Under the **General** tab, make sure you have the correct Site Key and Secret Key for Google reCAPTCHA.

![site key and secret key](https://wpmailsmtp.com/wp-content/uploads/2021/04/site-key-and-secret-key.png)

Assuming everything looks good with reCAPTCHA, let’s move on and fix the issues with `wp_mail()`.

### Step 2: Fix Your WordPress Emails

To bypass `wp_mail()` and fix the emails on your site, you’ll want to use [WP Mail SMTP](https://wpmailsmtp.com/).

It redirects all WordPress emails through a 3rd party mailer service. And you can choose from a variety of free and low-cost options like [SendLayer](https://sendlayer.com), [SMTP.com](https://wpmailsmtp.com/go/smtp/ "SMTP.com"), or [Brevo](https://wpmailsmtp.com/go/brevo/ "Brevo(Formerly Sendinblue)").

Setting up the plugin is easy. There’s a Setup Wizard to guide you. However, if you’d prefer to have someone else set up WP Mail SMTP, you can add White Glove Setup to your purchase.

![Add White Glove Setup](https://wpmailsmtp.com/wp-content/uploads/2023/08/add-white-glove-setup.png)

If you’d like to do it by yourself follow the steps below.

#### Install the SMTP Plugin

After purchasing WP Mail SMTP, go to your [WP Mail SMTP account](https://wpmailsmtp.com/account/). Click the **Downloads** tab, then click on the orange **Download WP Mail SMTP** button to download the plugin file.

![Download WP Mail SMTP to fix Elementor contact form not sending email](https://wpmailsmtp.com/wp-content/uploads/2021/02/download-wp-mail-smtp-e1612521494497.png)

Switch to the WordPress dashboard and upload the zip file on the plugin page. If you need help with this, refer to this [guide on installing a WordPress plugin](https://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/).

![Install WP Mail SMTP](https://wpmailsmtp.com/wp-content/uploads/2021/02/install-wp-mail-smtp.png)

After installing the plugin, activate it and the Setup Wizard will open.

#### Choose a Mailer Service

In this step, we’ll choose a mailer service that will add authentication to the emails sent from your website. Click on the **Let’s Get Started** button to begin.

![Start the WP Mail SMTP setup wizard to fix Elementor form not sending email](https://wpmailsmtp.com/wp-content/uploads/2021/02/wp-mail-smtp-setup-wizard.png)

WP Mail SMTP offers free and paid mailers.

![Select your SMTP mailer](https://wpmailsmtp.com/wp-content/uploads/2021/06/SMTP-Email-Setup-Brevo.png)

Once you choose the mailer service, click the below link to open the documentation guide and complete the steps on the mailer website.

- [SendLayer](https://wpmailsmtp.com/docs/how-to-set-up-the-sendlayer-mailer-in-wp-mail-smtp/)
- [SMTP.com](https://wpmailsmtp.com/docs/how-to-set-up-the-smtp-com-mailer-in-wp-mail-smtp/)
- [Brevo](https://wpmailsmtp.com/docs/how-to-set-up-the-sendinblue-mailer-in-wp-mail-smtp/)
- [Amazon SES](https://wpmailsmtp.com/docs/how-to-set-up-the-amazon-ses-mailer-in-wp-mail-smtp/)
- [Google Workspace / Gmail](https://wpmailsmtp.com/docs/how-to-set-up-the-gmail-mailer-in-wp-mail-smtp/)
- [Mailgun](https://wpmailsmtp.com/docs/how-to-set-up-the-mailgun-mailer-in-wp-mail-smtp/)
- [Microsoft 365 / Outlook.com](https://wpmailsmtp.com/docs/how-to-set-up-the-outlook-mailer-in-wp-mail-smtp/)
- [Postmark](https://wpmailsmtp.com/docs/how-to-set-up-the-postmark-mailer-in-wp-mail-smtp/)
- [SendGrid](https://wpmailsmtp.com/docs/how-to-set-up-the-sendgrid-mailer-in-wp-mail-smtp/)
- [SparkPost](https://wpmailsmtp.com/docs/how-to-set-up-the-sparkpost-mailer-in-wp-mail-smtp/)
- [Zoho Mail](https://wpmailsmtp.com/docs/how-to-set-up-the-zoho-mailer-in-wp-mail-smtp/)
- [Other SMTP](https://wpmailsmtp.com/docs/how-to-set-up-the-other-smtp-mailer-in-wp-mail-smtp/)

Switch back to this guide when you’re done setting up the mailer service.

#### Enable Email Logging (Optional)

For this step, you’ll see two options enabled by default.

- [Improved Email Deliverability](https://wpmailsmtp.com/email-deliverability/): This will ensure all emails are delivered reliably.
- Email Error Tracking: This will detect any errors that might cause email delivery issues.

If you have the [Pro version or higher](https://wpmailsmtp.com/pricing/), you can also turn on **Detailed Email Logs** to keep track of all emails that are sent out from your site.

![Enabling email logs and email alerts in the WP Mail SMTP Setup Wizard](https://wpmailsmtp.com/wp-content/uploads/2022/10/setup-wizard-enable-features.png)

WP Mail SMTP also includes a dashboard widget that shows the log in the form of a chart. This makes it easy to spot any error in your emails.

![The WP Mail SMTP dashboard widget](https://wpmailsmtp.com/wp-content/uploads/2021/03/Dashboard-widget-values.gif)

Turning on email logging automatically enables **Complete Email Reports.** You’ll also be able to choose if you want to receive a **Weekly Email Summary** with your latest email delivery stats.

![Email Summary With Statistics in WP Mail SMTP Pro](https://wpmailsmtp.com/wp-content/uploads/2021/08/email-summary-pro-statistics.png)

The other feature you can enable here is **Instant Email Alerts**. This will let you know whenever your site fails to send an email. That way you can quickly fix the problem and get your emails sending again.

![An email alert notification](https://wpmailsmtp.com/wp-content/uploads/2022/07/example-email-alert.png)

Once you’re done here, go to the next step in the Setup Wizard. The options on this screen give you the chance to enable advanced email logging features.

![Configuring email log settings in the WP Mail SMTP Setup Wizard](https://wpmailsmtp.com/wp-content/uploads/2022/10/setup-wizard-email-log-settings.png)

You can save all email content so you can resend or forward emails, save file attachments so youc an

Check out our [guide to logging WordPress emails](https://wpmailsmtp.com/log-emails-wordpress/) to see how this works.

For the last step, grab the license key from the [WP Mail SMTP account](https://wpmailsmtp.com/account/) and paste it into the box to enable extra features and future automatic updates.

![Enter WP Mail SMTP license key](https://wpmailsmtp.com/wp-content/uploads/2021/02/wp-mail-smtp-license-key.png)

You can now [send a test email from WP Mail SMTP](https://wpmailsmtp.com/docs/how-to-send-a-test-email-in-wp-mail-smtp/) to check if everything’s working.

### Step 3: Change the From Email in WordPress

Your emails might still go to the spam folder if they are sent from the default WordPress email address.

Getwid contact form does not have any settings to change that.

Luckily, with WP Mail SMTP, you can force all plugins on your website to send emails from a real address. This is applied to default notifications from WordPress as well.

Go to the WP Mail SMTP settings and under the **General** tab, scroll down to **From Email**. Enter the email address you’d like to send emails from.

![Force From Email in WP Mail SMTP](https://wpmailsmtp.com/wp-content/uploads/2020/02/Force-From-Email-in-WP-Mail-SMTP.jpg)

Make sure there is a checkmark for **Force From Email** to force all plugins to use this address.

This setting will be grayed out for some email providers, including Zoho Mail. You can still choose whether to Force the From Name if you want to.

That’s it! You’ve done everything to fix your Getwid contact form not sending email.

[Fix Your Getwid Emails Now](https://wpmailsmtp.com/pricing/)

Ready to fix your emails? Get started today with the best WordPress SMTP plugin. [WP Mail SMTP Elite](https://wpmailsmtp.com/pricing) includes full White Glove Setup and offers a 14-day money-back guarantee.

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**Categories:** WordPress Tutorials

**Tags:** Block Editor, Email notifications, installing wp mail smtp, WordPress email deliverability

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