Would you like access to our White Glove Setup service? Or maybe you want to use WP Mail SMTP to improve email delivery on multiple sites? Upgrading your plugin license can give you access to these options.
In this tutorial, we’ll show you how to upgrade your WP Mail SMTP license to a higher level.
Requirements: For this tutorial, you’ll need to already have a paid license for WP Mail SMTP. If you’re currently using our free version, please see our separate tutorial on upgrading to a paid license.
Upgrading from Pro to Elite
If you currently have a Pro level license and would like to upgrade to our Elite license, you can do so from your WP Mail SMTP account.
First, log in to your WP Mail SMTP account. Then click on the Downloads tab.
Here, you’ll see your current license details. Towards the bottom of this section, you might need to click Expand to see Available Addons and Download Links.
Next, click on the Upgrade to WP Mail SMTP Elite button.
Clicking this button will take you to the Upgrades page. Here, you’ll see all our available license options.
When upgrading, you’ll only pay the difference between your existing license and the higher license level. This means that the upgrade prices you see on this page will depend on the cost of your current license.
Select the Elite plan, then click the Upgrade button. This will take you to the checkout page, where you can complete your purchase.
Note: When the time comes to renew your annual subscription, you will be charged the standard renewal rate for your license level.
Upgrading to Developer or Agency
If you already have a Pro or Elite license and would like to be able to verify your license key on multiple sites, you can switch to a Developer or Agency license instead.
To do so, you’ll need to purchase a new Developer or Agency license, then contact our support team to deactivate your Pro or Elite license and receive a prorated refund for it.
From your WP Mail SMTP account, go to the Downloads tab. Here you’ll see the details for your current license. Under the Site Activations section, click on UPGRADE TO GET MORE SITES.
This will take you to our pricing page, where you can select the new plan you’d like to purchase and complete the checkout process.
Once you’ve completed your purchase, fill out our support contact form if you would like a prorated refund for your Pro or Elite license.
Downgrading Your WP Mail SMTP License
If you currently have an Agency, Developer, or Elite license and would like to downgrade to a different plan, you’ll need to purchase a new license at your desired level. Then you may contact our support team for a prorated refund for your current subscription, which we’ll deactivate.
Log in to your WP Mail SMTP account and click on the Downloads tab. Under the information for your current license, click on Expand to see Available Addons and Download Links. Here, you should see a button labeled Get WP Mail SMTP Elite.
This will take you to our pricing page, where you can select the plan you want to change to.
Note: If you currently have an Elite license and would like to downgrade to Pro, you can click on the UPGRADE TO GET MORE SITES link mentioned above to access the Pricing page.
Click the GET STARTED button for your new license level and complete the checkout process to switch to your preferred plan.
Then fill out our support contact form to request your prorated refund for your Agency, Developer, or Elite license.
That’s it! Now you know how to change your WP Mail SMTP license type.
Next, would you like to check out some of the new features you have access to? Our Elite customers can use our White Glove Setup service, and Developer and Agency customers can verify their license keys on additional sites.