Using Email Reports

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Would you like to view detailed reports of the emails that are sent from your WordPress site? With Email Reports, you can easily keep track of how your emails are performing on your site.

This tutorial will show you how to use Email Reports in WP Mail SMTP.

Enabling Email Reports

Before we get started, be sure to install and activate WP Mail SMTP on your WordPress site.

Note: In order to access Email Reports, you’ll first need to set up email logging in WP Mail SMTP.

Once the plugin is activated, and you’ve set up email logging, you’ll need to go to WP Mail SMTP » Email Reports.

Email reports page

This will direct you to the Email Reports page where you will see a detailed graph of all the emails sent from your site.

Email report graph

Below the graph, you’ll also find a table that displays data for each email sent from your WordPress site.

Email report table

The data in both the graph and the table includes the following information:

  • Total: This is the total number of emails sent from your site (both successfully and unsuccessfully delivered emails).
  • Sent: The total number of emails successfully sent from your site.
  • Failed: The sum of emails that failed to send succesfully.
  • Open Count: The number of emails that were opened by the recipient(s).
  • Click Count: This represents the number of any links that the recipient(s) clicked on within the email.

Viewing an Individual Email Report

To view a report for a single email subject, click on the graph icon within the email report table.

Email report graph icon

Once you’ve clicked on the graph icon, you’ll see a graph for a single email subject, instead of an overview of all emails.

Individual email report

Filtering Email Reports

To filter your emails by date, click on the dropdown located at the top-left of the table. Here you can choose to view a report for emails sent within the Last 7 days, Last 14 days, Last 30 days, or you can select a Custom Date Range.

Be sure to click the Filter button after you’ve selected your date range.

Filter email reports

You can also search for a specific email by typing in the email’s subject in the search bar. Once you’ve entered the email’s subject, click the Search Emails button.

Search emails

Changing the Email Reports Page View

To change the layout of the table on the Email Reports page, click on Screen Options at the top-right corner of the page.

Click email report screen options

Once you’ve clicked Screen Options, you’ll be able to change the Columns and Pagination of the table.

Email report screen options

Weekly Email Summaries

Email Summaries are weekly reports showing a summary of the emails sent from your WordPress site. These weekly emails are sent to your WordPress site’s admin email.

Email summaries example

If you’d rather not receive Email Summaries, you can disable this at any time. Just open up your WordPress admin area and, in the left menu, go to WP Mail SMTP » Settings. Then click on the Misc tab.

WP Mail SMTP misc settings

On this screen, you’ll see a checkbox labeled Disable Email Summaries weekly delivery. Just check this box, then be sure to save your settings.

Disable weekly email summaries

That’s it! You can now set up email reports for your WordPress site using WP Mail SMTP.

Next, would you like to make sure your emails are sending successfully? Be sure to check out our tutorial on sending a test email in WP Mail SMTP for more details.