David Ozokoye

Senior Technical Writer

Expertise

WordPress
Technical Documentation
Web Development (React & Django)
SEO
cPanel
Graphic Design

Highlights

David is a Technical Writer for the WPForms team at Awesome Motive. He has a BSc in Electrical Electronics Engineering from the University of Jos, Nigeria, and has been using WordPress since 2018.

Before joining the WPForms team in 2022, David worked as the content team lead for a WordPress support site, where he wrote WordPress-related content and managed other writers.

David creates easy-to-understand guides and product education for various Awesome Motive products, including WPForms, WP Mail SMTP, SendLayer, and Easy WP SMTP.

Aside from his work at Awesome Motive, David has produced many technical articles for various brands, focusing on WordPress and web development topics. Away from the computer, he enjoys playing video games and roller skating.

Unauthorized: Key Not Found

What This Error Means The API key stored in WP Mail SMTP doesn’t exist in the Brevo account. Brevo looked up the key and returned “unauthorized: Key not found” because no matching key exists on their end. Common Causes How to Fix Here is the complete step-by-step guide to resolving the error. Step 1: Generate […]

Permission Denied: SMTP Account Not Activated

What This Error Means Brevo requires manual approval before a new account can send transactional emails. This error means the account’s transactional sending feature has not been activated yet. Brevo reviews each account individually and will not enable sending until domain verification is complete and the account passes their review. Common Causes How to Fix […]

Invalid Signature or Credentials

What This Error Means AWS rejected the request because the Access Key ID or Secret Access Key in WP Mail SMTP is wrong, or the IAM user doesn’t have permission to use SES. Common Causes How to Fix Here is the complete step-by-step guide to resolving the error. Step 1: Check the Closest Region A […]

Error: Email Address Not Verified (Amazon SES)

What This Error Means Amazon SES requires email addresses or domains to be verified before they can send mail. All new AWS accounts start in Sandbox mode, which means both the From address and the To address must be verified. In production mode, only the From address or domain needs verification. Common Causes How to […]

Sender Domain Not Validated (Elastic Email)

What This Error Means The domain used in the From Email address hasn’t been validated in Elastic Email. Elastic Email requires domain validation before it will send email from any address at that domain. Common Causes How to Fix Here is the complete step-by-step guide to resolving the error. Step 1: Check the From Email […]

API Key Expired (Elastic Email)

What This Error Means The Elastic Email API key in WP Mail SMTP has passed its expiration date and is no longer valid. Elastic Email lets you create API keys with an optional expiry date. Common Causes How to Fix Here is the complete step-by-step guide to resolving the error. Step 1: Remove the Expiration […]

About Our Team

David Ozokoye