Claire Broadley

Content Manager /

Claire is the Content Manager for the WP Mail SMTP team. She has 13+ years' experience writing about WordPress and web hosting.


  • WordPress
  • SEO
  • Content Strategy
  • Documentation
  • Email Marketing
  • Technical Web Content
  • Blogging
  • SEMRush
  • MadCap Flare
  • Camtasia Studio


Claire directs content marketing and documentation for all products under the WPForms umbrella, including WP Mail SMTP and SendLayer.

Before becoming a professional technical writer, Claire ran several WordPress websites, including a community site for musicians in her local area. She went on to build a successful content agency focusing on website content, SEO, video, and documentation. Her clients included high-profile brands in the tech and media industry.

She also worked as a technical author and technical support specialist for the National Institute of Health Research, part of the NHS.

Claire has produced thousands of high-ranking articles on web hosting, server management, marketing, and WordPress and has contributed to high-profile websites, including Twitter, the Huffington Post, Forbes, and Lifehacker.


How to Add List-Unsubscribe Headers in WordPress

Do your WordPress emails have list-unsubscribe headers? List-unsubscribe headers trigger an important one-click unsubscribe link in Gmail, Apple Mail, and other email clients. New Google and Yahoo rules mean that you must include these headers from February 2024. This article explains how to add list-unsubscribe headers in WordPress without editing any code.
How to Add List-Unsubscribe Headers to WordPress email

How to Set Up Google Postmaster Tools

Do you want to set up Postmaster Tools to monitor your email deliverability in Gmail? Postmaster Tools lets you measure spam complaints and domain reputation for free. That's super important now that Gmail is blocking emails more aggressively. Thankfully, Postmaster Tools is easy to configure, and it should take less than 10 minutes.
How to Set Up Google Postmaster Tools

Gmail Blocking Your Emails? Here’s How to Fix It (Feb 2024)

Google has always been strict in its fight against spam. Now it's tightening up the rules and enforcing strict anti-spam limits that could cause your emails to bounce or fail. That means emails you send from your website could fall into a black hole. This article explains who's impacted by Google's new sending requirements, what exactly will change this year, and what you need to do to ensure your emails are delivered.
Gmail blocking emails - how to fix it

How to Add CAPTCHA to a Contact Form in WordPress

CAPTCHA fields are an excellent way to prevent spam attacks. Wondering how to add one to your WordPress forms? Using hCaptcha is one of the best ways to do this. In this article, we'll go over how to add hCaptcha to WordPress forms, with all steps covered.
How to add CAPTCHA to contact form

Gmail Is Disabling Less Secure Apps: What To Do Next

Google has announced that it's disabling the Less Secure Apps feature on some Google accounts from May 30th, 2022. If you're using our Other SMTP mailer with Gmail, you may need to make some changes to your settings. In this post, we'll go over the steps we recommend taking to make sure your emails continue to deliver successfully.
Gmail is disabling Less Secure Apps

How To Send WordPress Emails With Postmark

Do you want to send WordPress emails with Postmark? Postmark is a transactional email provider that offers speedy delivery. So if you need emails to arrive fast, it could be a great match for your website. In this article, we'll walk you through the process of setting up Postmark using WP Mail SMTP.
Use Postmark WordPress mailer
Solve Your Email Deliverability Problems
Use your favorite SMTP provider to reliably send your WordPress emails