Free WordPress Email Services vs Paid

Free WordPress Email Services vs. Paid: Which Is Best for Your Site?

WordPress doesn’t send emails well on its own. You probably know this if you’ve ever wondered why your contact forms go to spam or your password reset emails never arrive. Most WordPress sites need some kind of email service to handle delivery properly.

The question is whether you go with a free option or pay for something more reliable. Free services exist, and they work fine for basic sites. But they come with limits—usually around 300-500 emails per day. For a personal blog or small business site, that might be plenty. For anything busier, it’s not.

Paid services give you higher limits, better delivery rates, and actual support when things break. But they cost money, obviously. So when does it make sense to pay, and when can you stick with free?

Why WordPress Email Delivery Fails (And How SMTP Fixes It)

By default, WordPress sends emails using a basic function built into PHP called wp_mail(). This might sound technical, but what it means in basic terms is your emails often don’t get delivered.

WordPress tries to send emails directly from your website’s server. Most web hosting companies aren’t designed to send emails reliably. Email providers like Gmail and Outlook are suspicious of emails coming from random web servers, so they often block them or send them straight to spam.

SMTP services fix this by sending your emails through servers that are specifically built for email delivery. These services have good reputations with email providers and proper authentication.

How WP Mail SMTP works

If you want your WordPress emails to actually reach people, you need to use an email service instead of relying on your web host.

Ready to fix your WordPress email delivery? Install WP Mail SMTP for free and connect to a reliable email service in minutes.

Fix Your WordPress Emails Now

Three Types of “Free” WordPress Email Services

Not all free email services are the same. Here are the three main options you’ll find:

Hosting-Provided SMTP

Your web host might offer free SMTP as part of your hosting plan. This costs nothing extra, but you’re still sharing server reputation with other websites on the same host. If another site on your server sends spam, it can hurt your email delivery too. You also get zero analytics or tracking.

Big-Tech Free Tiers

Gmail, Outlook, and other major providers offer free SMTP with daily limits. Gmail gives you 500 emails per day for free, or 2,000 if you have Google Workspace. Services like Brevo, SendGrid, and Mailgun also have free tiers, usually capping you around 300 emails daily.

These work well for small sites, but the limits are firm. Hit your daily cap and your emails stop until the next day.

Limited-Time Free Trials

Some services like SendLayer offer generous free trials. These can be perfect for launching a new site or testing a service before committing to paid plans. Just remember to plan for what happens when the trial ends.

You can see all the email services WP Mail SMTP supports out of the box in the table below:

Mailers available in all versionsMailers in WP Mail SMTP Pro
SendLayerAmazon SES
SMTP.comMicrosoft 365 / Outlook.com
BrevoZoho Mail
Google Workspace / Gmail
Mailjet
Mailgun
Postmark
SendGrid
SMTP2GO
SparkPost
Elastic Email
Other SMTP

Why “Free” Email Services Can Actually Cost You More

Free email services might not cost money upfront, but they can cost you in other ways.

Deliverability Problems

Free services often use shared IP addresses. If other users on the same IP send spam or have poor sending practices, it can hurt your email delivery rates. Your perfectly legitimate emails might end up in spam folders because of someone else’s bad behavior.

Branding and Compliance Issues

Many free services add their own footers to your emails or require you to include their branding. Some don’t help with technical setup like DMARC records, which are becoming more important for email authentication.

Scaling Headaches

Free services work fine until they don’t. If you suddenly need to send more emails (maybe you’re running a sale or your business is simply growing) you’ll hit those daily limits at the worst possible time so customers don’t get their order confirmations during your busiest day.

Benefits of Paid WordPress Email Services

Paid email services solve the problems you may experience with free email services:

Better Email Delivery

Free WordPress Email services Vs Paid

Paid services often use dedicated IP addresses or premium shared IP pools. This means your email reputation isn’t tied to other users’ behavior. Your emails are more likely to reach the inbox instead of spam folders.

Professional Support and Analytics

When something goes wrong with a free service, you’re usually on your own. Paid services offer actual customer support, detailed analytics, webhooks for tracking email events, and features to maintain good sender reputation.

Reliable Scaling

Need to send 10,000 emails tomorrow? Paid services can handle it. No daily caps that cut you off at the worst moment.

Advanced Features

Paid services typically include email logs so you can see exactly what happened to each message, automatic retry for failed emails, and integration with authentication protocols like DKIM and SPF. Many also offer multiple sending options (SMTP and API) and priority support queues.

Service Level Agreements

Free services don’t guarantee anything. Paid services often come with uptime guarantees and service level agreements. If the service goes down, you have recourse and often compensation.

When to Use Free vs When to Upgrade

Here’s how to decide which option makes sense for your site:

Use CaseBest Email Strategy
Hobby blog < 300 emails/monthFree Gmail SMTP with WP Mail SMTP – covers contact forms and basic notifications
New SaaS / WooCommerce storeStart free but plan to upgrade by 1,000 orders/month for reliability
High-volume ecommerce, courses, membershipsPaid service from launch – you can’t afford email delivery failures

The key is matching your email volume and business risk to the right service level. You can also take a look at our roundup of the best transactional email providers (many of which offer free plans) to choose a service that suits the needs of your site.

How WP Mail SMTP Works with Any Email Service

WP Mail SMTP is the bridge between WordPress and any email service you choose. Instead of wrestling with different configurations for different providers, you get one plugin that handles everything.

The free version connects WordPress to Gmail, Outlook, or any SMTP service in minutes. No coding required, just install the plugin, run the setup wizard, and you’re done.

Want a Truly Hands-off Email Setup?

WP Mail SMTP offers a White Glove setup service. With this service, a team of email experts will configure the plugin, setup your DNS records to authenticate your sending domain for best deliverability, and make sure everything is working correctly. This service is currently available for setting up email with SendLayer, Brevo, or SMTP.com

The Pro version adds email logging so you can see exactly what emails were sent and whether they were delivered. It also includes smart fallback routing (if your primary service fails, it automatically tries a backup), email resending for failed messages, and alerts when something goes wrong.

Whether you start with free Gmail SMTP or upgrade to a paid service later, WP Mail SMTP makes switching between providers seamless. Change your email service without touching a single line of code.

Fix Your WordPress Emails Now

Frequently Asked Questions About Free vs. Paid Email Services

Many of our users are confused about whether to choose a free WordPress email service or a paid option. Here are some of the most common questions our support team receives on this topic:

Is there a truly free unlimited WordPress email service?

No. Every free email service has limits – usually around 300-500 emails per day. Even your web host’s “free” SMTP sharing server resources and reputation with other sites.

What’s Gmail’s SMTP daily limit?

Gmail allows 500 emails per day through SMTP for free accounts. Google Workspace accounts get 2,000 emails per day. These limits reset every 24 hours.

Do I need a dedicated IP for under 100k emails per month?

Usually not. Most businesses sending under 100,000 emails monthly do fine with premium shared IP pools. Dedicated IPs are mainly useful for very high volume senders or those with specific reputation requirements.

Can I start free and switch to paid without downtime?

Yes, if you’re using WP Mail SMTP. You can change email providers in the plugin settings and your emails will immediately start routing through the new service. No code changes needed.

Free WordPress email services work fine for small sites with basic needs. But if your business depends on reliable email delivery, those daily limits and deliverability issues will catch up with you.

The smart approach is to start with what makes sense for your current situation, then upgrade before you hit problems. A personal blog can stick with Gmail’s free SMTP indefinitely. A growing online store should budget for paid email delivery as part of their operating costs.

Either way, use WP Mail SMTP to connect WordPress to your email service properly. It takes 10 minutes to set up and makes switching providers painless when your needs change.

Don’t wait until your emails stop working to fix your delivery setup. Install WP Mail SMTP today and connect to a reliable email service before you need it.

Fix Your WordPress Emails Now

Next, Send WordPress Emails for Free With Google SMTP Server

Gmail is one of the most popular options for sending email from your WordPress site for free. Find out how to set up WP Mail SMTP to use the Google SMTP server with our step-by-step tutorial.

Ready to fix your emails? Get started today with the best WordPress SMTP plugin. If you don’t have the time to fix your emails, you can get full White Glove Setup assistance as an extra purchase, and there’s a 14-day money-back guarantee for all paid plans.

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Rachel Adnyana

Rachel has been writing about WordPress for a decade and building websites for much longer. Alongside web development, she's fascinated with the art and science of SEO and digital marketing. Learn More

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