David Ozokoye

Senior Technical Writer

Expertise

WordPress
Technical Documentation
Web Development (React & Django)
SEO
cPanel
Graphic Design

Highlights

David is a Technical Writer for the WPForms team at Awesome Motive. He has a BSc in Electrical Electronics Engineering from the University of Jos, Nigeria, and has been using WordPress since 2018.

Before joining the WPForms team in 2022, David worked as the content team lead for a WordPress support site, where he wrote WordPress-related content and managed other writers.

David creates easy-to-understand guides and product education for various Awesome Motive products, including WPForms, WP Mail SMTP, SendLayer, and Easy WP SMTP.

Aside from his work at Awesome Motive, David has produced many technical articles for various brands, focusing on WordPress and web development topics. Away from the computer, he enjoys playing video games and roller skating.

Email Address in Suppression List

What This Error Means The recipient email address you’re trying to send to is in SendLayer’s suppression list. A suppression list is an automatic block list that email services maintain. It prevents delivery to addresses that have previously bounced, marked messages as spam, or unsubscribed. SendLayer adds addresses to this list automatically to protect your […]

Error: Invalid Sender API Key

What This Error Means The API key stored in WP Mail SMTP doesn’t match any active API key in the SendLayer account. SendLayer rejects the request before any email is sent. Common Causes How to Fix Here is the complete step-by-step guide to resolving the error. Step 1: Copy the API Key From SendLayer Start […]

SMTP Error: Connection Timed Out (Code 110)

What This Error Means The connection attempt to the SMTP server started, but never received a response. It hung until the timeout was reached. Error code 110 is a Linux socket timeout. Common Causes How to Fix Here is the complete step-by-step guide to resolving the error. Set the Encryption Type Most hosting providers block […]

SMTP Error: Could Not Authenticate

What This Error Means WP Mail SMTP connected to the SMTP server successfully but the server rejected the username or password. The credentials stored in WP Mail SMTP do not match what the mail server expects. Common Causes How to Fix Here is the complete step-by-step guide to resolving the error. Step 1: Re-enter Your […]

SMTP Error: Could Not Connect to SMTP Host

What This Error Means Your WordPress site tried to reach the SMTP mail server but the server refused the connection or it timed out. The site never got far enough to log in or send a message. This usually means the server address is wrong, the port is blocked, or a firewall is in the […]

SMTP Error: SSL Certificate Verify Failed

What This Error Means PHP could not verify the SSL or TLS certificate of the SMTP server. The connection reached the server, but the encrypted handshake failed because the certificate has expired, is self-signed, or has an incomplete certificate chain. Your site won’t send email until you resolve the certificate issue. Common Causes How to […]

About Our Team

David Ozokoye