David Ozokoye

Senior Technical Writer

Expertise

WordPress
Technical Documentation
Web Development (React & Django)
SEO
cPanel
Graphic Design

Highlights

David is a Technical Writer for the WPForms team at Awesome Motive. He has a BSc in Electrical Electronics Engineering from the University of Jos, Nigeria, and has been using WordPress since 2018.

Before joining the WPForms team in 2022, David worked as the content team lead for a WordPress support site, where he wrote WordPress-related content and managed other writers.

David creates easy-to-understand guides and product education for various Awesome Motive products, including WPForms, WP Mail SMTP, SendLayer, and Easy WP SMTP.

Aside from his work at Awesome Motive, David has produced many technical articles for various brands, focusing on WordPress and web development topics. Away from the computer, he enjoys playing video games and roller skating.

Error: Trial Accounts Can Only Send to Admin

What This Error Means On the MailerSend free trial, emails can only be delivered to the email address used to sign up for the MailerSend account. Sending to any other recipient is blocked until the trial restriction is lifted. Common Causes How to Fix Here is the complete step-by-step guide to resolving the error. Step […]

Error: InvalidAuthenticationToken: Token Expired

What This Error Means The OAuth access token WP Mail SMTP uses to authenticate with Microsoft has expired or been revoked. Microsoft tokens expire and require periodic re-authorization. Common Causes How to Fix Here is the complete step-by-step guide to resolving the error. Step 1: Remove the Existing Connection Start by logging in to your […]

Error: 404 Not Found

What This Error Means Mailgun can’t find the sending domain. The domain name in WP Mail SMTP doesn’t match any domain in the Mailgun account, or it exists in a different region. Common Causes How to Fix Here is the complete step-by-step guide to resolving the error. Step 1: Verify the Domain Name and Region […]

Error: Authorization Grant Invalid or Expired

What This Error Means The API key in WP Mail SMTP is invalid, deleted, or missing the “Mail Send” permission that SendGrid requires to send emails. Common Causes How to Fix Here is the complete step-by-step guide to resolving the error. Step 1: Generate a New API Key in SendGrid The fastest fix is to […]

Error: From Address Does Not Match Verified Sender Identity

What This Error Means SendGrid requires you to verify every From email address before it can send mail. This error indicates that the From address you configured in WP Mail SMTP doesn’t match any verified Sender Identity in your SendGrid account. Common Causes How to Fix Here is the complete step-by-step guide to resolving the […]

Error: Authenticated User Not Authorized to Send

What This Error Means The API key is valid, but the account or key can’t send. This can happen because of IP Access Management settings, account-level restrictions, subuser permissions, or an exhausted free trial. Common Causes How to Fix Here is the complete step-by-step guide to resolving the error. Work through the fixes in order […]

About Our Team

David Ozokoye