how to fix brizy contact form not working issue

How To Fix Brizy Contact Form Not Working Issue

Is Brizy contact form not working on your website?

Emails from the contact page are important. You don’t want to miss valuable leads.

In this guide, we’ll show you how to have the right settings for your Brizy contact form.

Fix Your Brizy Emails Now

What Is Brizy Website Builder & How Does It Work?

Brizy Website Builder is a drag and drop WordPress page builder plugin.

To design a page, you can start from scratch or use one of the premium templates that are available in light and dark themes. The interface is simple and all block elements are accessible from the left panel. You just need to drag and place them on the page.

Brizy builder interface

Brizy Website Builder comes in a free version as well as a premium version. The free version has a contact form module, which is pretty unusual in the page builder space.

Now that we know a bit about how Brizy works, let’s see how we can fix the contact form issue.

How To Fix Brizy Contact Form Not Working Issue

1. Check Email Settings in Brizy Form

Brizy offers notification settings for each contact form.

To check the settings, open the page on which you have the contact form with Brizy Builder.

Click on the submit button and a few options will appear. Click on the last option that looks like a plug.

Brizy contact form options

A popup will appear with options for email. Here, click on the WordPress option and a new screen with email fields will appear.

Choose WordPress to send Brizy contact form emails

On the new screen, you will find options for the To and From email settings.

The Email To field will have the admin email prefilled. This is the address at which you’ll receive emails. You’ll want to change this to an email address with your domain extension so it looks less spammy when it hits email servers.

Below that, you’ll see the From Email. Enter a real email address with your domain extension and enter the site name in the From Name field.

Since this email notification is for the website owner, you can leave the Reply-To field empty.

enter details to set up the form in Brizy Contact form

Click on the Continue button and you’ll see the success message.

If you’re still facing issues with the deliverability of emails, let’s install the WP Mail SMTP plugin that adds authentication to your messages.

2. Install the WP Mail SMTP Plugin

WP Mail SMTP is the best SMTP plugin for WordPress. It adds authentication to messages and prevents them from landing in spam folders or getting blocked.

It reconfigures the wp_mail() function and connects your website to an external email service.

Brizy also offers an option for SMTP in the premium version of the plugin. However, think carefully before using this. It’s not a good idea to have your SMTP settings tied to your contact form, and it could cause issues with other plugins that send emails.

WP Mail SMTP is a better option. It not only connects your website to an email service but also gives you the best email logging available for WordPress.

To download the plugin, go to the WP Mail SMTP account and under the Downloads tab, click on the orange button to download the plugin.

Download WP Mail SMTP

Switch to the backend of your WordPress website and upload the zip file to the Plugins page. If you don’t know how to do this, refer to this guide to installing a plugin in WordPress.

Install WP Mail SMTP

As soon as you activate the plugin, the Setup Wizard will run in your browser.

3. Set Up a Mailer Service

In this step, we’ll set up a mailer account and connect it to your website.

Click on the Let’s Get Started button to begin the setup process.

Start the WP Mail SMTP setup wizard

WP Mail SMTP lets you choose from several email service providers. What you choose will depend on the type of website you have.

Here are a few tips to help you choose the best:

  • If you have a big website or website that sends a lot of transactional emails, we recommend SendLayer,, or Sendinblue.
  • WP Mail SMTP supports Gmail or Google Workspace. This is a great option for a small site, and you can use a Gmail alias to send WordPress emails if you want to.
  • You can use the Other SMTP option if you already have SMTP server details. Keep in mind that this is less reliable and less secure than using a mailer service.

Go ahead and select the email service you think is the best fit for your website.

Choosing a mailer in the WP Mail SMTP setup wizard

When you’ve chosen your mailer, open up our documentation and follow along to complete the setup steps:

If you want to set up multiple mailers, you can do so in the Additional Connections settings once you’ve finished the Setup Wizard. Then you can select a Backup Connection and configure Smart Routing.

When you’ve set everything up, switch back to this guide to enable email logging.

4. Enable Email Logging

In the next step, WP Mail SMTP will ask you which features you’d like to enable. By default, it’ll have two options enabled:

  • Improved Email Deliverability
  • Email Error Tracking

If you have the Pro version, you can enable Detailed Email Logs to record every email that’s being sent from your website.

Enabling email logs and email alerts in the WP Mail SMTP Setup Wizard

The email logging feature is super helpful if you want to spot errors with your emails.

The log screen makes it easy to search for a specific email and check if it was sent successfully. Depending on which mailer you’re using, you’ll see the different statuses of the emails.

Search subject and headers in WordPress email log

The plugin also has a dashboard widget that shows the email logs in the form of a chart. You can click the gear icon to customize the data it shows.

WP Mail SMTP chart

So we recommend turning on email logging so that you have the best chance of improving email deliverability. This will automatically enable Complete Email Reports and give you the option to receive the Weekly Email Summary as well.

Instant Email Alerts will notify you when your site fails to send an email so you can fix the problem quickly.

An email alert notification

On the next screen you can enable advanced email logging features.

Configuring email log settings in the WP Mail SMTP Setup Wizard

These include:

  • Store the content for all sent emails. Save email content in your WordPress database so you can resend emails.
  • Save file attachments sent from WordPress. Save email attachments to your site’s Uploads folder.
  • Track when an

For the last step, go to your WP Mail SMTP account, copy the license key and paste it into the box. This will enable automatic updates to the plugin.

Enter WP Mail SMTP license key

That’s it! You’ve done everything to fix the Brizy contact form not working issue.

5. Force From Email in WordPress

You’ve set the From Email in Brizy. What about all other email sending plugins that you might be using on your website?

WP Mail SMTP lets you force the From Email for all the plugins from your website. This saves you from manually changing the From Email in every plugin.

In the plugin settings, under the General tab, check the boxes for Force From Email and Force From Name. Some mailers like Zoho need you to use this setting all the time, so you won’t be able to uncheck it.

Force From email setting for Gmail

Using the Force From Email will not only solve the Brizy contact form not working issue but also any email notification issues you might have with other plugins.

Fix Your Brizy Emails Now

Next, Check Out This Brizy Alternative

If you’re using Brizy to build landing pages, you should check out SeedProd. It is without a doubt the best drag and drop landing page builder for WordPress.

SeedProd contact form

SeedProd has tons of beautiful templates that are specifically designed for conversion and to drive more sales. You can insert them into any page with just a click.

What’s cool is that you can control the styling of the whole page from a single screen. Choose from a built-in color palette and font combination or you can create your own.

Also, if you’re using other form builders like Gravity Forms, check out this guide on fixing Gravity Forms email notification issues.

Ready to fix your emails? Get started today with the best WordPress SMTP plugin. If you don’t have the time to fix your emails, you can get full White Glove Setup assistance as an extra purchase, and there’s a 14-day money-back guarantee for all paid plans.

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