Change WordPress email sender

How To Change the Sender Name and From Email in WordPress

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Do you want to change the sender email address and name in WordPress?

In WordPress, your default sender name is “WordPress” and the From email address is “[email protected],” but this isn’t ideal for several reasons.

In this article, we’ll show you the easiest way to change your WordPress email and sender details, and why it’s important to do that.

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Why You Should Change the Default Sender Name and From Email in WordPress

You should change the default sender name and email in WordPress to fix email deliverability issues, correctly receive email notifications, and ensure the authenticity of your emails.

By default, WordPress uses “WordPress” as your sender name and “[email protected]” as your domain name.

These sender details don’t reflect your real information and point to an email address that may not even exist.

This means that you won’t be able to receive email notifications about your WordPress site. These usually include important information like new user signups, critical website errors, and more.

Besides, your outgoing emails to users will end up as spam and never reach your customers’ inboxes. And even if some emails reach their inboxes, your users will only see an unbranded email address that they can’t even reply to.

All these things prevent you from monitoring your website status, building brand recognition, and earning the trust of your customers.

The good thing is, it’s very simple to change WordPress email sender details and use an authenticated email address. Let’s see how to do that in the steps below.

How To Change the Sender Name and From Email in WordPress

1. Install WP Mail SMTP

WP Mail SMTP is the best SMTP plugin for WordPress. Using this plugin, you can quickly change your WordPress sender information without adding any complicated code. What’s more, this plugin is trusted by millions of users to solve issues like wp_mail function not working for their WordPress sites.

To get WP Mail SMTP, open your WP Mail SMTP account area, click on the Downloads tab, and then press the Download WP Mail SMTP button.

Downloading WP Mail SMTP

Once downloaded, open your WordPress dashboard and move your cursor over Plugins. When the menu box expands, click on Add New. Next, click Upload Plugin.

Upload plugin in WordPress

Then, press Choose File to select the downloaded WP Mail SMTP zip file. Once selected, click Install Now.

Click Install Now button to install plugin

After the plugin has finished installing, click on Activate Plugin under it.

Activating WP Mail SMTP Pro

As soon as WP Mail SMTP activates, it will automatically launch the Setup Wizard. You can also manually launch the Setup Wizard by navigating to WP Mail SMTP Settings and scrolling down to find the Launch Setup Wizard button under the Mail section.

Launch setup wizard

The Setup Wizard will allow you to connect your domain to an email service provider and change your From Email and From Name.

2. Choose and Configure Mailing Service

The first step after launching the Setup Wizard is to choose a mailing service. By default, WordPress uses PHP mail, which is very unreliable for sending emails.

Choosing a dedicated SMTP mailing service will help authenticate your emails. This ensures that your outgoing emails aren’t flagged as spam and reach your customers’ inboxes every time.

To choose your mailing service, launch the Setup Wizard as explained in the steps above and click on Let’s Get Started.

click the Let's Get Started button

On the next screen, select the mailer you want to use. We recommend a transactional mailer like SendLayer,, or Brevo (formerly Sendinblue).

Select Brevo as your SMTP mailer

For this tutorial, we’ll use Brevo as our mailing service. Brevo is an excellent choice for smaller websites because it’s easy to set up and allows 300 emails a day for free. You can learn about the key features of different mailers in this post on transactional email service providers for WordPress.

Click on Brevo to move to the next step. Now, click on the Get Started with Brevo button to begin the signup process.

Click on Get Started With Brevo button

The above button will take you to Brevo’s signup page. Follow the on-screen instructions and fill out the form details (such as your name, email address, company name, address, etc.).

Note: Make sure to create your Brevo account with a domain-specific email address that you own. For example, we would use [email protected].

Select your plan to complete the signup process for Brevo.

Now you’ll need to authenticate your domain in order to effectively use Brevo and guarantee email deliverability. See this guide to learn how to authorize your domain with Brevo. When finished, return to this post for the next steps.

We strongly recommend authorizing your domain. Doing so will prevent your emails from going to the spam folder and improve email deliverability.

Add Your Mailer API Key

After your domain is authenticated, you’ll need to enter an API key for Brevo. To get the API key, open your Brevo account and click on your name on the top right to open the menu. Then click on SMTP & API in the menu that opens.

Click on SMTP & API in your Brevo account

This will open a page where you can click on the API Keys tab. Then click on the Generate a new API key button as shown below.

Generate your Brevo API key

Next, Brevo will ask you to name your API key. You can choose any name, but it’s helpful to use a name that relates to your domain somehow. Click on Generate after entering a name for your key.

Name your API key in Brevo setup

Now, a new window will open, which will have your API key. Copy this key and keep it somewhere safe (like a password manager) because you can only view this in Brevo once.

Copy your Brevo API key

Once copied, return to the window where WP Mail SMTP Setup Wizard is open and paste the API key in the following field:

Enter your Brevo API key

3. Set Up the Sending Domain (Optional)

The sending domain setting is optional, but it can be helpful to set it up. This setting checks for any errors on your domain end, such as misconfigured settings or missing SPF records.

To enable this feature, enter the domain name that you just authenticated in Brevo in the field provided.

Add your sending domain

This feature can help you quickly diagnose and fix any email issues you might face, so it’s always a good idea to set it up.

4. Change From Name and From Email Settings

You’re finally ready to change your From Name and From Email for WordPress. Scroll down in the Setup Wizard to find the From Name setting. Here, you can change your From Name setting to anything you’d like.

The name you choose here will appear in outgoing emails that your WordPress site sends to customers. You can also select the Force From Name setting to apply the same name for all outgoing emails across your WordPress site.

Forcing the From Name and From Email in the Setup Wizard

Next, scroll down to find the From Email setting. All of your website’s emails will be sent from the email address that you enter in this setting. You should use a domain-specific email address at the domain that you earlier authenticated with Brevo.

As before, you can select the Force From Email setting to use the same From Email across your WordPress site.

5. Use Gmail Aliases As Default Sender Addresses (Alternative Method)

With WP Mail SMTP, you can also use Gmail aliases as your default email addresses. This can be very handy if you’d like different plugins to use unique aliases to send email notifications.

For detailed instructions on how to achieve this, see our guide on how to send WordPress emails from a Gmail alias.

And that’s it! You’ve now successfully changed your WordPress email sender information with WP Mail SMTP.

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Next, Enable Email Tracking

Do you want to track when an email is opened and a link within your emails is clicked by customers?

With WP Mail SMTP, you can easily track WordPress emails and know if your customers are performing your desired actions with your emails.

Ready to fix your emails? Get started today with the best WordPress SMTP plugin. WP Mail SMTP Elite includes full White Glove Setup and offers a 14-day money-back guarantee.

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  1. How to change the sender name? It give me problem that incoming emails are all from “me” with my domain. It’s hard to follow up client’s since all inbox name are all the same.

    If I disabled “force from name and force from email” any incoming email written from our web contact form wouldn’t arrive on my inbox.

    1. Hi Desper,

      Some email providers, such as Microsoft 365, do not allow you to change the “from name” using 3rd party SMTP plugins. Could you please try setting a from name within those email accounts and see if that resolves your issue?

      I hope this helps. Thanks!

      1. I’m still faced with the same issue. How do i get the email of my customers from my website

      2. Hi Adeniyi,

        You can only send emails from your WP Mail SMTP plugin authenticated email address. You can use a plugin like WPForms and then set up your email notifications by following this guide.

        If you require further assistance, please create a support thread.

        I hope this helps. Thanks!

    1. Hi Kaizur,

      Try enabling the “force from email address” and “force from name” options under the WP Mail SMTP -> Settings page and see if that resolves your issue.

      I hope this helps. Thanks!

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