how to fix wp cerber security not sending email notifications

WP Cerber Security Not Sending Email Notifications? [How to Fix]

Is WP Cerber Security not sending email notifications about activities on your site?

You could miss an important security issue if you aren’t getting these alerts.

In this article, we’ll show you how to make sure you never miss a notification from WP Cerber Security.

Fix Your WP Cerber Security Emails Now

What Is WP Cerber Security?

WP Cerber Security is a WordPress security plugin that lets you monitor potential security problems on your website. For example, it will block login attempts and automatically detect malware.

WP Cerber Security main settings

The plugin has some extra security monitoring features for WooCommerce, so that might be helpful if you’re looking for a WooCommerce plugin that can track customer activity. For example, it has specific anti-spam settings for the checkout page.

As part of its ongoing security monitoring, WP Cerber Security sends email alerts. If those alerts aren’t working, we’ll show you how to fix it.

How To Fix WP Cerber Security Not Sending Email Notifications

To solve WP Cerber Security not sending email notifications, we’ll first check the notification settings in the plugin.

  1. Create Notifications for Security Activities
  2. Check Email Settings in WP Cerber Security
  3. Install the WP Mail SMTP Plugin
  4. Connect WP Mail SMTP to a Mailer Service
  5. Enable Email Logging

Let’s get started.

1. Create Notifications for Security Activities

By default, WP Cerber Security only generates 2 types of emails:

  • Lockout alerts
  • Weekly security reports.

You can set up additional alert emails for custom events. If you do this, it’s important to check that the notifications are correctly configured.

To check these alerts, head to WP Cerber Security » Dashboard. 

go to WP cerber security dashboard

On the dashboard page, switch to the Activity tab.

WP Cerber Security Activity menu

The Activity page lists all of the recent security events captured by the plugin. You can create alerts for these events and get email notifications.

To create a new activity alert, select an activity from the dropdown.

Select activity in WP Cerber

When you click Filter, you’ll see that activity in the log. Click Create Alert to get an email notification for it.

Create alert in WP Cerber Security

Now we have a custom alert set up, let’s check the email settings.

2. Check Email Settings in WP Cerber Security

By default, WP Cerber Security sends email notifications to the site administrator email address in WordPress.

To change that, go to the Notifications tab in the WP Cerber Security dashboard.

WP Cerber Security notifications

Under Email Notifications, type in the email address you want to use instead. This email address will be used for lockout alerts and the custom alert that we created.

enter the email address to receive notification

It’s a good idea to limit the number of security alerts you get, particularly if you intend to use an SMTP server to send email. Otherwise, the plugin could quickly generate so many alerts that it takes you over your sending limit.

Notification limit in WP Cerber Security

Next, scroll down and find Weekly Reports. If you want to receive these, make sure the toggle here is switched on.

Enable Security reports in WP cerber security

And after that, choose the time and day that you want to receive the weekly email.

security reports in WP Cerber Security

Once everything is set, hit the Save button to update the settings. Now let’s fix your WP Cerber security emails.

3. Install the WP Mail SMTP Plugin

WP Mail SMTP is the best SMTP plugin for WordPress. It adds authentication to the emails that WordPress sends so that they don’t end up in your spam folder.

To start, head over to the WP Mail SMTP website and download the plugin. You’ll find the link on the Downloads page.

Download the WP Mail SMTP plugin

Next, go back to your WordPress dashboard and upload the zip file to the plugins page. If you need help with this part, you can check out this guide on installing a WordPress plugin.

Upload the WP Mail SMTP file to plugins page

Once you’ve installed WP Mail SMTP, be sure to Activate it. This will start the Setup Wizard in your browser to help you configure the plugin in a few easy steps.

4. Connect WP Mail SMTP to a Mailer Service

Next, we’re going to choose the email provider you want to use in WordPress. This is easy with WP Mail SMTP because there’s a Setup Wizard to guide you.

To begin, click the Let’s Get Started button in the wizard.

click the Let's Get Started button

Go ahead and choose a mailer that you think is the best fit for your website here.

To get your security alerts instantly, we recommend that you use a transactional email provider like SMTP.com or Sendinblue.

Choose an email service provider for WordPress SMTP

When you’ve chosen your mailer, open up our documentation.

Mailers available in all versions Additional Mailers in Pro
SMTP.com Microsoft 365/ Outlook
Sendinblue Amazon SES
Mailgun Zoho Mail
SendGrid
Gmail / Google Workspace
Other SMTP

The documentation will help you to create your account and complete the Setup Wizard.

When you’ve set everything up, switch back to this guide to enable email logging.

5. Enable Email Logging

As you move on through the Setup Wizard, WP Mail SMTP will ask you which email features to enable.

Two options will be enabled by default:

  • Email deliverability
  • Error tracking

We highly recommend that you turn on the other 2 options here:

Enable WordPress email logs and weekly summary

The Weekly Email Summary is a report that shows you statistics about your emails. And the Detailed Email Logs keep track of basic data about sent emails, including the headers and recipient.

WP Mail SMTP also lets you log the full content of sent emails if you’d like to. For more information, see our complete guide on how to enable WordPress email logging.

And that’s it! When you complete the Setup Wizard, you’ll receive a test email to confirm that everything’s complete.

Automatic test email from WP Mail SMTP

You’ve successfully solved WP Cerber Security not sending email and you’ll now receive your security notifications as soon as they’re sent.

Fix Your WP Cerber Security Emails Now

Next: Stop WordPress Emails Going to Spam

Are your WordPress emails going to spam? Sometimes this can happen even if you’ve installed an email plugin. It usually means that your DNS records aren’t set up correctly.

For more help, check out this guide on how to stop WordPress emails from going to spam.

Ready to fix your emails? Get started today with the best WordPress SMTP plugin. WP Mail SMTP Elite includes full White Glove Setup and offers a 14-day money-back guarantee.

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