How To Fix WP Fluent Forms Not Sending Email

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Is WP Fluent Forms not sending email notifications when forms are submitted on the website?

Deliverability of contact form emails is important as it is one way your readers might try to reach you.

In this guide, we’ll show you how to solve the email delivery issue so that you never miss another important email notification.

Fix Your WP Fluent Forms Emails Now

Why Is My WordPress Contact Form Not Working?

Sometimes a small mistake in the contact form settings can lead to issues in email delivery.

By default, WordPress uses the PHP mail() function to send emails from your website. This isn’t reliable and can cause issues in email delivery due to server misconfiguration. Some hosting companies disable it completely to prevent server abuse.

WP Mail SMTP Email Deliverability illustration

Another major reason is the lack of verification of the emails sent from WordPress. WordPress uses the default email address ([email protected]) to send all emails from your website.

This isn’t a real address on most websites. Most email client apps flag emails from such addresses as spam. Sometimes, the emails get blocked and don’t even make it to the spam folder.

Let’s see how we can solve the problem using an SMTP plugin. If you’re using Fluent CRM, we have a separate guide on fixing Fluent CRM emails.

How To Fix WP Fluent Forms Not Sending Email

Step 1: Check Email Settings in WP Fluent Forms

By default, WP Fluent Forms will send all emails to the administrator email. If you aren’t getting the emails, let’s check if the contact form has the correct notification settings.

From the WordPress dashboard, click on Fluent Forms » All Forms to view all the forms you have on your website.

open WP Fluent Forms

Next, click on the Settings button to open the form.

click on WP Fluent Forms settings

From the sidebar, click on Email Notifications and make sure the toggle is on. If you don’t see any notifications here, you can click the Add Notification button to add one.

click on email notification

Now, click on the gear icon to open its settings.

click on gear icon to open notification settings

Here, next to Send To, make sure Enter Email is selected. In the below field, you can enter the email address you wish to use to receive emails from this contact form.

Send Email in WP Fluent Forms

Now, scroll down and click on Advanced. In the From Email field, enter an email address you’d like to send emails from. It is recommended that you use your domain’s email. For example, since our domain is, we use [email protected] for contact forms on our website.

Checking the from email in Fluent Forms

Scroll down and click on Save Notifications to save the settings.

Repeat the same process for all the other contact forms you have on the website.

Now, let’s install the WP Mail SMTP plugin which will add authentication to the emails sent from your website.

Step 2: Install the WP Mail SMTP Plugin

WP Mail SMTP is the best SMTP plugin for WordPress. It solves the issue of WP Fluent Forms not sending email by connecting your website to an external email service.

The dedicated email service adds important verification to the messages. That way, the emails don’t get lost or end up in the spam folder.

Setting up WP Mail SMTP is very easy, thanks to the included Setup Wizard.

To start, download the plugin from the WP Mail SMTP account. You’ll find it under the Downloads tab.

Download WP Mail SMTP to fix Elementor contact form not sending email

Log in to your WordPress dashboard and upload the zip file to the Plugins page. If you need help with this, refer to the guide on installing a WordPress plugin.

Install WP Mail SMTP

Once you’ve installed the plugin, make sure you activate it. As soon as you do that, the Setup Wizard will start in your browser.

If you prefer to have someone else set it up for you, White Glove Setup is included with the Elite license.

If you prefer to do it on your own, follow along.

Step 3: Choose an SMTP Service

Now, you’ll want to choose a mailer service that will add authentication to the messages.

Click on the Let’s Get Started button to begin.

Start the WP Mail SMTP setup wizard to fix Elementor form not sending email

Now choose the mailer service you want to use.

Choose SMTP Mailer

WP Mail SMTP offers you free as well as paid options. What you select here will depend on the type of website. If your website sends occasional emails through the contact form, we recommend SendLayer,, or Brevo (formerly Sendinblue). They’re all easy to use and offer reliable service.

You can also send emails from the Gmail alias if you have a Gmail or Google Workspace account. This is a great option for small websites that don’t want to spend any extra money.

When you’ve chosen your mailer, open up our documentation to complete the setup steps on the provider’s side:

Want to set up multiple mailers? You can do so in the Additional Connections settings after you finished the Setup Wizard. Then select a Backup Connection and configure Smart Routing.

Switch back to this guide after you establish a connection with the mailer service. Follow the below steps to enable email logging.

Step 4: Enable Email Logging (Optional)

In the next step, WP Mail SMTP will ask you which email feature you’d like to enable. By default, the first 2 options will be turned on:

You’ll want to have both the options enabled to fix WP Fluent Forms not sending email.

In our Pro version, the Detailed Email Logs will let you keep track of all the emails that are being sent from your website.

Enabling email logs and email alerts in the WP Mail SMTP Setup Wizard

When you use email logging, you’ll also see a neat dashboard widget that displays logs in the form of a chart.

The WP Mail SMTP dashboard widget

Turning on email logging also enables Complete Email Reports. You can also choose to receive the Weekly Email Summary if you’d like to see your email delivery stats each week.

Instant Email Alerts are a type of notification that tells you when your site fails to send an email. This gives you the chanc

You’ll also be able to export your logs to a spreadsheet, print logs, resend emails, and more.

Check out this guide on how to export and search email logs in WordPress.

For the last step, you’ll need to grab the license key from the WP Mail SMTP account and paste it into the box. This will enable future automatic updates to the plugin.

Enter WP Mail SMTP license key

That’s it! You’ve done everything to fix WP Fluent Forms email not sending.

Fix Your WP Fluent Forms Emails Now

Next, Consider Using WPForms

Spam protection is one of the important features you should look out for when choosing a contact form. You don’t want to get spam form submissions from your website.

WP Fluent Forms offers limited anti-spam features and allows integration with the Google reCAPTCHA.

WPForms home

WPForms on the other hand has tons of different anti-spam tools that will dramatically reduce or even eliminate contact form spam. Apart from Google reCAPTCHA, you also get hCaptcha and Custom CAPTCHA options in WPForms.

Ready to fix your emails? Get started today with the best WordPress SMTP plugin. If you don’t have the time to fix your emails, you can get full White Glove Setup assistance as an extra purchase, and there’s a 14-day money-back guarantee for all paid plans.

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  1. hello i need some help
    when i m submitting form the form is submitting and the user is recieving email but the admin side is not recieving on its email on its gmail
    need some suggestion about this issue

    1. Hi Hassan,

      Please check the email notification settings of the form plugin that you are using. Make sure to set up both admin and user email notifications. If these options are not available, you may need to include your admin email as a CC (carbon copy) in the existing email notification sent to your users.

      For further assistance, please reach out to the support team of your form plugin.

      I hope this helps. Thanks!

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