how to fix memberpress not sending email

How To Fix MemberPress Not Sending Email Issue

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Are you having an issue with MemberPress not sending email?

MemberPress is a WordPress membership plugin. If emails from it go missing, the members will miss important updates related to their memberships.

In this guide, we’ll show you an easy way to fix this problem with a plugin.

Fix Your MemberPress Emails Now

Why Aren’t My Customers Receiving Emails From MemberPress?

Your customers likely aren’t receiving emails because they’re going to spam.

With any WordPress membership plugin, it’s important that you can market your gated content and send updates without running into email deliverability problems.

Luckily, we have solutions to your email deliverability problem. Let’s see how we can fix MemberPress not sending emails.

How To Fix MemberPress Not Sending Email

Step 1: Check MemberPress Email Settings

MemberPress is the best membership plugin for WordPress. You get a ton of control over your email notifications, so it’s easy to check that they’re correctly set up.

MemberPress plugin

To access the email settings, click on MemberPress » Settings in the WordPress navigation menu.

Opening the MemberPress settings

At the top, look for the Emails tab and click on it.

MemberPress email settings

Here, you will find all the settings for emails that MemberPress sends. You can enable or disable individual emails or click on the Edit button to edit the email content.

Editing the MemberPress welcome email settings

The same is applicable to admin emails.

To ensure you receive all the admin-related emails, type the email address you want to send these notifications to in the Admin Email Addresses field. To add multiple addresses, separate them with commas.

Make sure you have access to all the email addresses you add here.

Changing the MemberPress admin email address

Next, it’s important to configure the setting for the email address used to send out emails from your website.

Scroll down to the section Send Mail From. Here, we have to change the “From Name” and “From Email” fields.

The Send Mail From settings in MemberPress

By default, MemberPress will populate these fields with the site title and the admin email address.

You can keep the From Name as it is and change the From Email to something with your domain as the extension. For example, we use an email at for the contact form on our website. Using such an email will improve the deliverability.

In the end, click on Update Options to save the settings.

If this doesn’t solve the MemberPress not sending email issue, we’ll need to install an SMTP plugin that will add authentication to the emails.

Step 2: Install the WP Mail SMTP Plugin

WP Mail SMTP is the best SMTP plugin for WordPress. It lets you easily send all of your WordPress emails through an external email provider. This adds the important verification needed to bypass the spam filters.

To start, log in to your WP Mail SMTP account and download the latest version of the plugin file. You can get the zip file by clicking on the Downloads tab, then clicking the orange Download WP Mail SMTP button.

Download WP Mail SMTP to fix MemberPress not sending email

Switch to the WordPress dashboard and upload the zip file on the Plugins page. If you need help with this part, check out this guide that explains how to install a WordPress plugin in detail.

Install WP Mail SMTP

Make sure you Activate the plugin. As soon as you do that, the Setup Wizard will open in your browser.

Now it’s time to choose your mailer service.

Step 3: Choose a Mailer Service

Click the Let’s Get Started button to begin the process.

Start the WP Mail SMTP setup wizard to fix MemberPress not sending email

WP Mail SMTP offers plenty of options for the mailer. You get free as well as paid providers to handle your WordPress emails.

Choose SMTP Mailer

The provider you choose will depend on the type of website you have. Since you’ll be sending transactional emails from your MemberPress website, we recommend SendLayer,, and Brevo (formerly Sendinblue). All 3 offer reliable service and are easy to use.

If you are not sure what to choose, check out this complete guide on email providers WP Mail SMTP has to offer.

When you’ve selected your email provider, you’ll need to set up an account on their website. We’ve got a document for each one to show you exactly what you need to do:

If you want to set up multiple mailers, you can do so in the Additional Connections settings once you’ve finished the Setup Wizard. Then you can select a Backup Connection and configure Smart Routing.

Switch back to this guide after you have set up the connection on the mailer website.

Step 4: Log Your MemberPress Emails (Optional)

For the next step, email deliverability and error tracking options will be enabled for you. You’ll also have the option to turn on several other useful features.

Enabling email logs and email alerts in the WP Mail SMTP Setup Wizard

The Detailed Email Log option will track and log every email sent from your website in Complete Email Reports. This includes the MemberPress emails as well as all emails from other plugins on your website.

You’ll be able to print these logs, export them to a spreadsheet, and more. It also lets you check the deliverability status of each email your site sends using a handy dashboard widget.

WP Mail SMTP dashboard widget

The Weekly Email Summary sends you an overview of your latest email delivery stats each week.

Email Summary With Statistics in WP Mail SMTP Pro

And the Instant Email Alerts notify you immediately if your site fails to send an email. They also provide some details to help you troubleshoot the problem and get your emails working again.

An email alert notification

If you enable email logging, you’ll also have the options to turn on some advanced features.

Configuring email log settings in the WP Mail SMTP Setup Wizard

These features let you save the content of your emails so you can resend them if you need to, store file attachments for future reference, and track email opens and link clicks.

One last thing. Grab the license key from your WP Mail SMTP account and paste it into the box to activate future plugin updates.

Enter WP Mail SMTP license key

That’s it! We’re done fixing the MemberPress not sending email. You can send a test email from WP Mail SMTP to make sure everything’s working.

Step 5: Control Other WordPress Alert Emails (Optional)

Just like MemberPress, WP Mail SMTP also offers full control over the default WordPress email alerts.

If you have a busy site, these alerts can fill up your inbox.

To manage your WordPress email notifications, go to the WP Mail SMTP plugin settings and click on Email Controls. You will see a list of all alerts that WordPress sends.

Email Controls in WP Mail SMTP

Toggle off the alerts that you don’t need and click on Save Settings.

Disable automatic plugin update emails

Your inbox will now be free of unnecessary notifications from your website.

Fix Your MemberPress Emails Now

Next, Check Your DNS Settings

Now that you have fixed the MemberPress not sending email, you’ll also want to check your DNS settings.

If you don’t add DMARC, SPF, and DKIM records to your DNS, your email notifications might still be filed in the Junk Mail folder. Start by creating a DMARC record for your domain.

Ready to fix your emails? Get started today with the best WordPress SMTP plugin. If you don’t have the time to fix your emails, you can get full White Glove Setup assistance as an extra purchase, and there’s a 14-day money-back guarantee for all paid plans.

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