Is RafflePress not sending emails from WordPress?
It’s super important that your emails are being sent reliably so that every entrant can confirm their email address. If they can’t confirm their email, they’ll be frustrated that their entry won’t count.
In this article, we’ll show you the easiest way to fix RafflePress email issues on your site.
When Does RafflePress Send Email?
RafflePress is the best giveaway plugin for WordPress. It lets you create custom giveaways to help you build your email lists and grow your social media following.
When you run a giveaway, RafflePress can automatically verify the email address for each entrant by sending a confirmation email.
This is an awesome way to make sure that every entry is genuine.
If you have this feature turned on, you need to make sure that your WordPress emails are working. If RafflePress isn’t sending the emails, your giveway could flop.
By default, most WordPress plugins send email through your web server, which isn’t reliable. We’re going to show you the easy way to authenticate your emails and fix the problem.
How to Fix RafflePress Not Sending Email
Follow the steps below to fix the issue with RafflePress not sending email to your entrants.
- Check Your RafflePress Email Settings
- Install the WP Mail SMTP Plugin
- Choose Your New Email Provider
- Log Your RafflePress Emails (Optional)
Let’s start by checking the settings in the RafflePress plugin.
Step 1: Check Your RafflePress Email Settings
First, let’s quickly take a look at the settings in RafflePress.
RafflePress lets you run a contest without verifying the email addresses for the people who enter.
There’s no problem with this, but it could be an issue if you can’t contact the winner at the end.
Let’s check we have email verification turned on for your giveaway.
To do that, open up your giveaway in RafflePress and click on the Settings icon on the left.
Then click the Email Verification options to open up the settings.
And lastly, turn on Contestant Must Confirm Their Email.
Now we’ve activated email confirmation, every entrant should receive a confirmation email. To make sure those emails are delivered reliably, let’s install WP Mail SMTP.
Step 2: Install the WP Mail SMTP Plugin
WP Mail SMTP is the best SMTP plugin for WordPress. It lets you easily send all of your WordPress emails through an external email provider so they get the right verification.
That helps to fix issues with RafflePress emails going missing, or being filed as spam.
To start, download the plugin from your WP Mail SMTP account. You can get the latest version of the zip file from the Downloads tab.
Save the zip file to your computer, then upload it to the Plugins page in the WordPress dashboard.
If you need help with this part, this guide to installing a WordPress plugin explains the process in more detail.
When you Activate the plugin, the setup wizard will open in your browser. Now let’s choose which mailer service we’re going to use in the plugin.
Step 3: Choose Your New Email Provider
In this step, we’ll run through the setup wizard in WP Mail SMTP.
Click the Let’s Get Started button to begin.
WP Mail SMTP lets you choose from free or paid providers to will handle your WordPress emails.
When choosing a provider, keep in mind the traffic your RafflePress giveaway is likely to get. For example, Gmail is great option, but it doesn’t always work so well if your site is sending tons of emails each day.
Sendinblue has a plan that lets you send 9,000 monthly emails for free, and SMTP.com lets you send 50,000 emails a month on its most affordable plan. If your WordPress site is sending out tons of email, either of these mailer services will work well.
Check out this complete guide to email providers for more details on each provider.
When you’ve selected your email provider, you’ll need to set up the connection on their side. We’ve got a document for each one to show you exactly what you need to do:
- Gmail (G-suite or Gmail)
- Amazon SES
- Zoho Mail
- Other SMTP (any other SMTP server)
Run through the document to get everything connected. When you’re ready, switch back to this guide.
Step 4: Log Your RafflePress Emails (Optional)
At the end of the wizard, deliverability and error tracking will be automatically enabled for you.
In our Pro version, you’ll want to enable the Detailed Email Logs to keep a record of every email that is being sent from your entire website, including RafflePress. Check out our guide to WordPress email logging to see how this feature works.
One last thing! Let’s grab your license key from your WP Mail SMTP account and paste it in to activate plugin updates.
And that’s it! We’re done fixing RafflePress not sending email. You can go ahead and send a test email from WP Mail SMTP to make sure everything’s working.
Next Step: Get More Leads From WordPress
Are you getting enough leads from your website? Now you’re building your email lists and social following with RafflePress, it’s time to try out some new techniques.
Ready to fix your emails? Get started today with the best WordPress SMTP plugin. WP Mail SMTP Elite includes full White Glove Setup and offers a 14-day money-back guarantee.